Privacy policy
Last updated: April 11, 2026
Kakozi values your privacy and is committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from kakozi.com. This policy applies to customers located in the United States.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, we automatically collect certain information about your device and browsing behavior. This may include:
• IP address
• Browser type
• Device type
• Time zone
• Pages visited
• Products viewed
• Referring website
• Search terms used
• Interaction with website elements
• Cookies and tracking technologies
This information helps us understand how customers use our website and improve user experience.
When you place an order or attempt to place an order, we collect:
• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment method (processed securely via PayPal)
• Order details
• Purchase history
• Customer support communications
We do not store full payment information. All payment processing is handled securely through PayPal.
2. How We Use Your Information
We use collected information to:
• Process and fulfill your orders
• Provide shipping confirmations and tracking updates
• Communicate with you about your order
• Respond to customer service requests
• Screen orders for fraud or risk
• Improve website performance
• Improve product selection
• Provide a better shopping experience
• Send updates related to your order
• Comply with legal obligations
We only collect information necessary to operate our store and provide services.
3. Cookies and Tracking Technologies
Kakozi uses cookies and similar technologies to:
• Keep items in your cart
• Remember preferences
• Improve site functionality
• Analyze traffic and usage
• Optimize performance
You can disable cookies in your browser settings. Disabling cookies may affect certain website functionality.
4. Sharing Your Personal Information
We only share your information with trusted service providers required to operate our business, including:
• Shopify platform services
• PayPal payment processing
• Shipping and logistics partners
• Fraud prevention services
• Analytics providers
These third parties only receive necessary information to perform their services.
We do not sell, rent, or trade your personal information.
5. Data Retention
We retain your order information for our records unless you request deletion. This allows us to:
• Provide customer support
• Handle refunds and returns
• Maintain legal compliance
• Prevent fraud
You may request deletion of your data at any time by contacting us.
6. Your Rights
If you are a U.S. customer, you have the right to:
• Request access to your personal data
• Request correction of your data
• Request deletion of your data
• Opt out of marketing communications
• Request information about data usage
To exercise your rights, contact us using the information below.
7. Email Marketing
If you subscribe to our mailing list, we may send:
• Order updates
• Product announcements
• Promotions
• Store updates
You may unsubscribe at any time by clicking the unsubscribe link in any email.
We do not send marketing emails without consent.
8. Data Security
We take reasonable precautions to protect your personal information. Our store uses:
• Secure HTTPS encryption
• Secure payment processing via PayPal
• Fraud monitoring systems
• Restricted data access
• Secure Shopify infrastructure
While no system is completely secure, we follow industry standards to protect your data.
9. Third Party Links
Our website may contain links to third-party websites. We are not responsible for privacy practices of external websites. We recommend reviewing their privacy policies.
10. Children's Information
Kakozi does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal information, please contact us and we will remove it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or operational reasons. Updates will be posted on this page.
12. Contact Information
If you have questions about this Privacy Policy or your personal data, you may contact us:
Kakozi
490 Nepperhan Ave
Yonkers, NY 10701
United States
Email: info@kakozi.com
Phone: +1 914 376 6909
Customer service hours (GMT):
Monday to Friday: 09:00 – 17:00
Saturday & Sunday: Closed