Terms of service
These Terms of Service govern your use of the Kakozi website and services. By accessing or using our website, you agree to these Terms. If you do not agree, you should not use this website.
Kakozi provides home decor products for customers located in the United States.
1. Website Use
By using this website, you confirm that:
• You are at least 18 years old or using the website with parental supervision
• You will not use the website for unlawful purposes
• You will not violate any applicable laws
• You will not interfere with website security
• You will not attempt to exploit website vulnerabilities
We reserve the right to refuse service to anyone at any time for any reason.
2. Product Information
We aim to display product descriptions, images, and details accurately. However:
• Colors may vary depending on screen settings
• Measurements may have slight variation
• Packaging may differ
• Product availability may change
Kakozi reserves the right to modify product details at any time without notice.
3. Pricing
All prices are listed in USD.
We reserve the right to:
• Modify prices at any time
• Correct pricing errors
• Cancel orders affected by pricing mistakes
If an order is cancelled due to pricing error, a full refund will be issued.
4. Orders
When placing an order, you agree that:
• All information provided is accurate
• Payment details are valid
• You are authorized to use the payment method
• Shipping information is correct
Kakozi reserves the right to:
• Refuse any order
• Cancel suspicious orders
• Limit order quantities
• Cancel duplicate orders
5. Payment
We accept PayPal as a secure payment method.
Payment is required at checkout. Orders will not be processed until payment is confirmed.
PayPal handles all payment processing securely.
Kakozi does not store full payment information.
6. Shipping
Shipping times are estimates and not exact delivery dates.
Processing time: 1–3 business days
Shipping time: 4–9 business days
Estimated delivery: 5–12 business days depending on city
Delays may occur due to:
• Carrier issues
• Weather conditions
• High demand
• Incorrect address
More information is available in our Shipping Policy.
7. Returns and Refunds
Customers may request a return within 30 days of delivery.
Returns are available at no cost to the customer when eligible.
Refunds are processed within 10 business days after approval.
Returned items must:
• Be unused
• Be in original packaging
• Be in original condition
More details are available in our Refund Policy.
8. Order Cancellation
Orders may be cancelled within 12 hours of placing the order.
After this timeframe, the order may already be processed and cancellation may not be possible.
9. Intellectual Property
All content on this website is owned by Kakozi, including:
• Website design
• Product images
• Logo
• Text content
• Graphics
• Layout
You may not reproduce, copy, or distribute content without permission.
10. Prohibited Uses
You may not use the website to:
• Commit fraud
• Upload malicious code
• Harvest customer data
• Spam
• Attempt unauthorized access
• Violate laws or regulations
Violation may result in termination of access.
11. Limitation of Liability
Kakozi is not liable for:
• Delivery delays caused by carriers
• Indirect damages
• Loss of data
• Website downtime
• Third-party service issues
Our liability is limited to the amount paid for the order.
12. Third Party Services
We may use third-party services such as:
• Shopify
• PayPal
• Shipping carriers
• Analytics providers
These services operate under their own terms.
13. Changes to Terms
We reserve the right to update these Terms of Service at any time. Updates will be posted on this page.
Continued use of the website constitutes acceptance of updated Terms.
14. Governing Law
These Terms of Service are governed by the laws of the United States.
Any disputes will be handled under applicable U.S. laws.
15. Contact Information
Kakozi
490 Nepperhan Ave
Yonkers, NY 10701
United States
Email: info@kakozi.com
Phone: +1 914 376 6909
Customer service hours (GMT):
Monday to Friday: 09:00 – 17:00
Saturday & Sunday: Closed